Payment Policy for Skybina
Effective Date: January 7, 2025
At Skybina, we strive to provide our customers with a secure and seamless shopping experience. Below is our Payment Policy that outlines the payment methods we accept, the process for handling payments, and other important information. By making a purchase on our website, you agree to comply with the terms outlined in this policy.
1. Accepted Payment Methods
We accept a variety of payment methods to provide our customers with convenience. You can make payments using the following options:
- Credit and Debit Cards: We accept major credit and debit cards, including:
- Visa
- MasterCard
- American Express
- Discover
- Diners Club
- PayPal: Secure online payments via PayPal are accepted. If you prefer to pay using your PayPal account, simply select PayPal at checkout.
- Other Payment Methods: We may offer additional payment options such as bank transfers or financing options, depending on your location. Please check during checkout for available options.
- Credit and Debit Cards: We accept major credit and debit cards, including:
2. Payment Security
We are committed to keeping your payment information safe. Our website employs SSL (Secure Socket Layer) encryption to ensure that your data is transmitted securely. We do not store sensitive payment information, and all transactions are processed through secure and trusted payment gateways.
For your security, we may require additional verification for certain transactions to prevent fraud. This may include providing identification or confirmation of your payment method.
3. Currency and Taxes
- Currency: All prices listed on our website are in USD (United States Dollar) unless otherwise specified.
- Sales Tax: Applicable sales tax will be added to your order based on your shipping address and the local tax laws. The tax amount will be calculated during checkout.
- Customs Duties and Import Fees: For international orders, customs duties and import taxes may be applicable based on the destination country’s regulations. These fees are the responsibility of the customer and will be collected by the carrier at the time of delivery.
4. Payment Authorization
When you place an order with us, we will authorize your payment method for the total order amount (including shipping and tax). If your payment is successfully authorized, we will proceed with processing and shipping your order.
Please note that payment is not considered complete until the transaction is authorized and processed. If there is an issue with your payment (such as insufficient funds, expired card, or incorrect details), we may contact you for an alternative payment method.
5. Order Confirmation and Receipt
After your payment has been successfully processed, you will receive an order confirmation email that outlines your order details, including the products purchased, payment method, and shipping information.
If your payment method is declined or there is an issue with your order, we will notify you and request that you provide an alternative payment method.
6. Billing Information
When placing an order, you must provide accurate and complete billing information, including:
- Full name
- Billing address
- Phone number
- Email address
- Payment method details (e.g., card number, expiration date, CVV, etc.)
This information is required to verify and process your payment. In the case that we cannot verify your payment details, we may need to cancel or delay your order.
7. Payment Failure
If we are unable to process your payment for any reason (such as insufficient funds, expired card, or other issues), your order will not be processed, and we may request that you provide a new payment method. We will also notify you of any payment issues via email.
If you do not resolve the payment failure within a reasonable amount of time, we may cancel your order.
8. Refunds
Refunds for canceled orders or returned products will be processed back to the original payment method. Refunds may take several business days to appear on your account, depending on your payment provider.
- For credit/debit card payments, the refund will be issued to the same card used for the original purchase.
- For PayPal payments, refunds will be processed to your PayPal account.
Please note that depending on your payment provider, there may be delays in processing refunds.
9. Payment Disputes and Chargebacks
If you believe a charge on your account is incorrect or unauthorized, please contact us as soon as possible to resolve the issue. We are committed to assisting you in resolving any payment disputes promptly.
If you initiate a chargeback through your bank or payment provider, this may delay your order processing, and we may need to suspend or cancel your account. We encourage you to contact us directly before initiating a chargeback to ensure a quick resolution.
10. Contact Information
If you have any questions about our payment methods or the payment process, please contact us:
- Skybina
- Street: 1107 Linhof Rd, Wilmington, Ohio (OH)
- Phone: (937) 382-3296
- Email: info@skybina.com
- Website: www.skybina.com
These Payment Terms were last updated on January 7, 2025. By placing an order on Skybina, you agree to abide by the conditions laid out in this policy. Thank you for choosing us for your shopping experience!