Shipping Policy for Skybina

Effective Date: January 7, 2025

At Skybina, we are committed to providing a seamless shopping experience and ensuring that your order reaches you as quickly and safely as possible. Below is our Shipping Policy, which outlines our shipping procedures, timelines, costs, and other important details. By placing an order on our website, you agree to the terms outlined in this policy.

1. Shipping Methods and Delivery Times

We offer a variety of shipping methods to meet your needs. The delivery time for your order depends on your location and the shipping method selected during checkout.

      • Standard Shipping:

        • Estimated delivery time: 5-7 business days.
        • Available for orders within the U.S. (continental 48 states).

      • Expedited Shipping:

        • Estimated delivery time: 2-3 business days.
        • Available for orders within the U.S.

      • International Shipping:

        • Estimated delivery time: 7-15 business days (depending on the country).
        • Please note: Delivery times for international orders may vary due to customs processing and local postal services.

Delivery times are estimates and are subject to change based on factors such as weather, holiday seasons, and carrier delays.

2. Shipping Costs

Shipping costs are calculated based on the destination, shipping method, and order size. The exact shipping cost will be displayed at checkout before you complete your purchase.

      • Free Shipping: We offer free standard shipping on orders over $50 for domestic (U.S.) orders.
      • International Shipping Costs: International shipping fees will be calculated based on the weight and destination of your order. These fees will be displayed at checkout.
      • Expedited Shipping: Expedited shipping is available for an additional charge, calculated based on the weight and size of your order.

3. Order Processing Time

Orders are typically processed within 1-2 business days from the time of purchase. Orders placed over the weekend or on holidays will be processed the next business day.

      • In-stock items: Processed and shipped within 1-2 business days.
      • Backordered items: If an item is out of stock, we will notify you via email and provide an estimated shipping date.

4. Shipping Restrictions

      • Domestic Shipping: We currently ship to all 50 U.S. states, including Alaska and Hawaii.
      • International Shipping: We ship to most countries worldwide, but there may be some exceptions. Please check during checkout for availability.

Please note that we do not ship to P.O. Boxes for certain shipping methods. Be sure to provide a valid street address for delivery.

5. Tracking Your Order

Once your order has been processed and shipped, you will receive a tracking number via email. You can use this tracking number to check the status of your shipment on the carrier’s website.

      • For domestic orders, we use trusted carriers such as USPS, FedEx, and UPS.
      • For international orders, we work with DHL and local postal services in the destination country.

6. Shipping Delays

While we strive to ensure timely delivery, some factors may cause delays beyond our control, including:

      • Weather conditions
      • Carrier delays
      • Holidays and peak seasons
      • Customs processing (for international orders)

In such cases, we recommend contacting the carrier directly using the provided tracking number for further assistance.

7. Customs and Import Duties (International Orders)

For international shipments, customs duties and taxes may be imposed by the destination country’s customs office. These charges are the responsibility of the customer and are collected upon delivery.

      • Customs Duties: May vary depending on the destination country’s import laws and regulations.
      • Import Taxes: Customers are responsible for any local import taxes or fees imposed at the time of delivery.

Please check with your local customs office for information about applicable duties or taxes before placing an order.

8. Address Errors and Delivery Issues

It is crucial that the shipping address you provide during checkout is accurate and complete. If you notice any mistakes in the shipping address after placing the order, please contact us immediately at info@skybina.com to correct it before the order is processed. We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.

In the case of delivery issues such as package loss or damage, please contact the carrier directly using the tracking number. If you need further assistance, feel free to reach out to our customer support team at info@skybina.com.

9. Order Pickup

Currently, we do not offer in-store pickups for orders. All products are shipped directly to the shipping address provided at checkout.

10. Contact Information

If you have any questions or concerns about your shipping, please don’t hesitate to contact us:

These Shipping Terms were last updated on January 7, 2025. By placing an order on Skybina, you agree to abide by the conditions laid out in this policy. Thank you for choosing us!